Is our data used to train AI models?
No. Customer data is never used to train AI models.
- /api/crm-sync
- /api/summarize
- /api/digest
“Retained data is never used for model training without your express permission.”
Anthropic, API and data retention · fetched 2026-11-03
- /api/embed
“Your data is your data. As of March 1, 2023, data sent to the OpenAI API is not used to train or improve OpenAI models (unless you explicitly opt in to share data with us).”
OpenAI, your data · fetched 2026-11-03
How long do AI providers retain our data?
Our AI providers keep prompts and outputs for at most 30 days.
- /api/crm-sync
“Data exchanged with MCP servers, including tool definitions and execution results, is retained according to Anthropic's standard data retention policy.”
Anthropic, MCP connector · fetched 2026-11-03
- /api/summarize
“Only what is technically necessary for the feature to work is retained. Conversation content (your prompts and Claude's outputs) is not retained by default; the exception is Covered Models, which require 30-day retention.”
Anthropic, API and data retention · fetched 2026-11-03
- /api/digest
- Feature
- Batch processing
- Details
- 29-day retention; async storage required. See Batch processing.
Anthropic, API and data retention · fetched 2026-11-03
- /api/embed
- Endpoint
- /v1/embeddings
- Abuse monitoring retention
- 30 days
OpenAI, your data · fetched 2026-11-03
Do you have zero data retention with your AI providers?
Yes, except: /api/crm-sync (Anthropic Messages API with mcp_servers (MCP connector), not covered by ZDR); /api/digest (Anthropic Message Batches, not covered by ZDR).
Revised on 2026-11-03 to match the vendors' pages.
- /api/crm-sync
“The MCP connector is not covered by ZDR arrangements.”
Anthropic, MCP connector · fetched 2026-11-03
- /api/summarize
“Claude Messages and Token Counting APIs: ZDR applies to these endpoints for eligible features listed in the feature eligibility table. Features that ride on /v1/messages but are marked "No" in the table (such as code execution) are not covered.”
Anthropic, API and data retention · fetched 2026-11-03
- /api/digest
- Feature
- Batch processing
- ZDR eligible
- No
Anthropic, API and data retention · fetched 2026-11-03
- /api/embed
- Endpoint
- /v1/embeddings
- Zero Data Retention eligible
- Yes
OpenAI, your data · fetched 2026-11-03
Where is our data processed?
In the United States.
- /api/crm-sync
- /api/summarize
- /api/digest
Not stated on the vendor's page.
Anthropic, MCP connector · fetched 2026-11-03
Anthropic, API and data retention · fetched 2026-11-03
- /api/embed
- Endpoint or feature
- /v1/embeddings
- Storage regions
- All listed regions
OpenAI, your data · fetched 2026-11-03
Which AI providers see our data?
Anthropic and OpenAI, under their published sub-processor lists.
OpenAI updated its sub-processor list on October 14, 2026 (previously June 2, 2026), after this answer was written (2026-09-01).
- /api/crm-sync
- /api/summarize
- /api/digest
No further third party is named on this page.
Anthropic, MCP connector · fetched 2026-11-03
Anthropic, API and data retention · fetched 2026-11-03
- /api/embed
- Entry
- Cloudflare, Ltd. (changed)
- Purpose
- Content delivery network provider (was: Content delivery network provider; Web Hosting)
- Locations
- Processing is performed at the data center that is closest to the End User. For requests sent to us.api.openai.com or eu.api.openai.com, OpenAI uses Cloudflare Regional Services so that TLS termination and HTTPS decryption occur within the selected; processing region. (was: Processing is performed at the data center that is closest to the End User)
- Entry
- OAI International, Inc. (added)
- Services
- API; ChatGPT Enterprise; ChatGPT Edu; ChatGPT Business
- Purpose
- Vendor affiliate (parent: OpenAI, OpCo, LLC)
- Locations
- United States
OpenAI, your data · fetched 2026-11-03